Sinch

All Systems Operational

Integrations / Integrações Operational
90 days ago
99.97 % uptime
Today
SMPP ? Operational
90 days ago
99.93 % uptime
Today
Web service API ? Operational
90 days ago
99.96 % uptime
Today
Web service API (Legacy) ? Operational
90 days ago
99.96 % uptime
Today
FTP ? Operational
90 days ago
100.0 % uptime
Today
WEB Interface ? Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
99.99 % uptime
Today
Webhook DLR (delivery to handset) ? Operational
90 days ago
99.99 % uptime
Today
SMPP DLR (delivery to handset) ? Operational
90 days ago
100.0 % uptime
Today
SMPP Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
99.99 % uptime
Today
Brazil - Vivo ? Operational
90 days ago
99.99 % uptime
Today
Brazil - Tim ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi ? Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless ? Operational
90 days ago
100.0 % uptime
Today
Panama - Claro ? Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel ? Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel ? Operational
90 days ago
100.0 % uptime
Today
Peru - Claro ? Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel ? Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
99.87 % uptime
Today
Argentina - Claro ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal ? Operational
90 days ago
99.02 % uptime
Today
Chile - Claro ? Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Chile - Entel ? Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.98 % uptime
Today
API - WhatsApp ? Operational
90 days ago
99.99 % uptime
Today
SFTP Integration Whatsapp ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) ? Operational
90 days ago
99.97 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
100.0 % uptime
Today
Facebook integration ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
99.99 % uptime
Today
DC7 - API WhatsApp ? Operational
90 days ago
99.99 % uptime
Today
DC7 - Web Interface MM2 ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MT Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2025

No incidents reported today.

May 18, 2025
Resolved - This incident has been resolved.
May 18, 08:30 UTC
Investigating - More info here.
May 18, 08:20 UTC
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Completed - The scheduled maintenance has been completed.
May 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 UTC
Scheduled - Notification Type: Maintenance AT&T México Carrier.

Impact: Possible interruption of SMS service and delays.

Detail: We inform that the AT&T México carrier will execute a maintenance on their platform on the informed date. It is possible that may be some intermittence on the service to this carrier that would cause failures or slowness on the delivery. So we recommend to keep on mind this notification in order to avoid affections on your sendings.

This maintenance will last for 3 hours

Start Time: 2025 / 05 / 14 05:00 hrs. (UTC)
End Time: 2025/ 05 / 14 08:00 hrs. (UTC)

We appreciate your patience and our apologies for any inconvenience caused

Team Customer Service

May 12, 16:35 UTC
May 13, 2025
Completed - The scheduled maintenance has been completed.
May 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:00 UTC
Scheduled - Notification Type: Maintenance AT&T México Carrier.

Impact: Possible interruption of SMS service and delays.

Detail: We inform that the AT&T México carrier will execute a maintenance on their platform on the informed date. It is possible that may be some intermittence on the service to this carrier that would cause failures or slowness on the delivery. So we recommend to keep on mind this notification in order to avoid affections on your sendings.

This maintenance will last for 5 hours

Start Time: 2025/ 05 /13 06:00 hrs. (UTC)
End Time: 2025/ 05 /13 11:00 hrs. (UTC)

We appreciate your patience and our apologies for any inconvenience caused

Team Customer Service

May 7, 16:29 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Resolved - This incident has been resolved.
May 6, 11:46 UTC
Investigating - More info here.
May 6, 09:36 UTC
Completed - The scheduled maintenance has been completed.
May 6, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 03:30 UTC
Scheduled - Notification Type: Schedule Service MT SMS Update

Impact: Degradation in MT services in the Datacenter Ascenty with scheduled maintenance.

Detail: We inform you that our Infrastructure team will be performing a scheduled upgrade of our MT servers in our Ascenty Data Center. This operation will cause some service degradation during the maintenance period.

Some service degradation may occur during the maintenance window.

To minimize the impact, we will redirect all incoming traffic to our other backup Data Center during the maintenance window.

Start Time: 2025/05/06 03:30 hrs. (UTC)
End Time: 2025/05/06 07:30 hrs. (UTC)

We appreciate your comprehension.

Best regards,

Team Customer Service

Apr 23, 17:30 UTC
May 5, 2025

No incidents reported.