Sinch

All Systems Operational

Integrations / Integrações Operational
90 days ago
99.99 % uptime
Today
SMPP ? Operational
90 days ago
99.96 % uptime
Today
Web service API ? Operational
90 days ago
100.0 % uptime
Today
Web service API (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
FTP ? Operational
90 days ago
100.0 % uptime
Today
WEB Interface ? Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
99.99 % uptime
Today
Webhook DLR (delivery to handset) ? Operational
90 days ago
99.98 % uptime
Today
SMPP DLR (delivery to handset) ? Operational
90 days ago
100.0 % uptime
Today
SMPP Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Brazil - Vivo ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Tim ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi ? Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless ? Operational
90 days ago
100.0 % uptime
Today
Panama - Claro ? Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel ? Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel ? Operational
90 days ago
100.0 % uptime
Today
Peru - Claro ? Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel ? Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
99.86 % uptime
Today
Argentina - Claro ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal ? Operational
90 days ago
98.92 % uptime
Today
Chile - Claro ? Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Chile - Entel ? Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.99 % uptime
Today
API - WhatsApp ? Operational
90 days ago
99.99 % uptime
Today
SFTP Integration Whatsapp ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) ? Operational
90 days ago
99.99 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
100.0 % uptime
Today
Facebook integration ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
99.99 % uptime
Today
DC7 - API WhatsApp ? Operational
90 days ago
99.99 % uptime
Today
DC7 - Web Interface MM2 ? Operational
90 days ago
99.98 % uptime
Today
DC7 - MT Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:30 UTC
Scheduled - Subject: Sinch Dashboard Support Is Moving to a New System on July 1st

Dear Customer,

Starting July 1, 2025, Sinch Dashboard support will move to a new ticketing platform – Zendesk. This change will help us deliver faster, more integrated, and user-friendly support.

Here’s what’s new:

· Submit and track tickets directly in the Sinch Dashboard
· No Atlassian login needed anymore
· Access support.sinch.com if you don’t use the dashboard
· All replies will come from support@sinch.com (please whitelist this address)

What happens to existing tickets?
Tickets submitted before July 1st will still be handled in our previous system and responses will come from jira-sw@sinch.com until resolved.

Thanks for your continued trust in Sinch.

Sinch Customer Support

Jun 27, 21:28 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - This incident has been resolved.
Jun 27, 18:26 UTC
Investigating - We are currently investigating this issue.
Jun 27, 16:16 UTC
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.