Sinch

All Systems Operational

Integrations / Integrações Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Web service API Operational
90 days ago
100.0 % uptime
Today
Web service API (Legacy) Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
WEB Interface Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
99.05 % uptime
Today
Webhook DLR (delivery to handset) Operational
90 days ago
96.21 % uptime
Today
SMPP DLR (delivery to handset) Operational
90 days ago
100.0 % uptime
Today
SMPP Callback (delivery to carrier) Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Brazil - Vivo Operational
90 days ago
100.0 % uptime
Today
Brazil - Tim Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless Operational
90 days ago
100.0 % uptime
Today
Panama - Claro Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel Operational
90 days ago
100.0 % uptime
Today
Peru - Claro Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Argentina - Claro Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal Operational
90 days ago
100.0 % uptime
Today
Chile - Claro Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar Operational
90 days ago
100.0 % uptime
Today
Chile - Entel Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.99 % uptime
Today
API - WhatsApp Operational
90 days ago
100.0 % uptime
Today
SFTP Integration Whatsapp Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) Operational
90 days ago
99.99 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
98.43 % uptime
Today
Facebook integration Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) Operational
90 days ago
96.86 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
100.0 % uptime
Today
DC7 - API WhatsApp Operational
90 days ago
100.0 % uptime
Today
DC7 - Web Interface MM2 Operational
90 days ago
100.0 % uptime
Today
DC7 - MT Queues Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 07:19 UTC
Investigating - More info here.
Apr 30, 05:49 UTC
Resolved - This incident has been resolved.
Apr 30, 05:40 UTC
Investigating - More info here.
Apr 30, 05:30 UTC
Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 08:29 UTC
Investigating - More info here.
Apr 29, 05:39 UTC
Resolved - This incident has been resolved.
Apr 29, 05:32 UTC
Investigating - More info here.
Apr 29, 05:22 UTC
Apr 28, 2026
Resolved - This incident has been resolved.
Apr 28, 08:41 UTC
Investigating - More info here.
Apr 28, 05:11 UTC
Apr 27, 2026
Resolved - This incident has been resolved.
Apr 27, 09:11 UTC
Investigating - More info here.
Apr 27, 05:11 UTC
Apr 26, 2026
Resolved - This incident has been resolved.
Apr 26, 09:51 UTC
Investigating - More info here.
Apr 26, 05:11 UTC
Apr 25, 2026
Resolved - This incident has been resolved.
Apr 25, 09:17 UTC
Investigating - More info here.
Apr 25, 09:07 UTC
Resolved - This incident has been resolved.
Apr 25, 09:05 UTC
Investigating - More info here.
Apr 25, 06:25 UTC
Resolved - This incident has been resolved.
Apr 25, 06:11 UTC
Investigating - More info here.
Apr 25, 05:11 UTC
Apr 24, 2026
Resolved - This incident has been resolved.
Apr 24, 15:46 UTC
Update - We are continuing to investigate this issue.
Apr 24, 15:46 UTC
Investigating - Notification Type: Incident – Data Center Degradation - Resolved

Impact: Intermittent issues affecting Wavy Messaging (MM2) and related services

Details: We are currently experiencing an unexpected issue affecting one of our data centers, which has resulted in partial service degradation. As a mitigation measure, traffic has been redirected to an alternate data center.

While this action has improved overall availability, some services may still experience intermittent behavior as systems stabilize. Our engineering teams are actively working to fully resolve the issue.

Start Time: Apr 23, 18:42 UTC
End Time: April, 24 at 02:37 UTC

Best Regards,

Sinch Customer Support Latam.

Apr 24, 00:08 UTC
Resolved - This incident has been resolved.
Apr 24, 08:42 UTC
Investigating - More info here.
Apr 24, 08:32 UTC
Resolved - This incident has been resolved.
Apr 24, 08:19 UTC
Investigating - More info here.
Apr 24, 07:29 UTC
Resolved - This incident has been resolved.
Apr 24, 07:14 UTC
Investigating - More info here.
Apr 24, 05:14 UTC
Apr 23, 2026
Resolved - This incident has been resolved.
Apr 23, 08:19 UTC
Investigating - More info here.
Apr 23, 07:59 UTC
Resolved - This incident has been resolved.
Apr 23, 07:11 UTC
Investigating - More info here.
Apr 23, 05:11 UTC
Apr 22, 2026
Resolved - This incident has been resolved.
Apr 22, 09:01 UTC
Investigating - More info here.
Apr 22, 05:11 UTC
Apr 21, 2026
Resolved - This incident has been resolved.
Apr 21, 09:21 UTC
Investigating - More info here.
Apr 21, 09:11 UTC
Resolved - This incident has been resolved.
Apr 21, 09:01 UTC
Investigating - More info here.
Apr 21, 05:11 UTC
Apr 20, 2026
Resolved - This incident has been resolved.
Apr 20, 09:21 UTC
Investigating - More info here.
Apr 20, 05:11 UTC
Apr 19, 2026
Resolved - This incident has been resolved.
Apr 19, 09:57 UTC
Investigating - More info here.
Apr 19, 09:17 UTC
Resolved - This incident has been resolved.
Apr 19, 09:08 UTC
Investigating - More info here.
Apr 19, 06:48 UTC
Resolved - This incident has been resolved.
Apr 19, 06:41 UTC
Investigating - More info here.
Apr 19, 05:11 UTC
Apr 18, 2026
Resolved - This incident has been resolved.
Apr 18, 09:00 UTC
Investigating - More info here.
Apr 18, 08:50 UTC
Resolved - This incident has been resolved.
Apr 18, 08:47 UTC
Investigating - More info here.
Apr 18, 08:17 UTC
Resolved - This incident has been resolved.
Apr 18, 08:07 UTC
Investigating - More info here.
Apr 18, 05:47 UTC
Resolved - This incident has been resolved.
Apr 18, 05:45 UTC
Investigating - More info here.
Apr 18, 05:15 UTC
Apr 17, 2026
Resolved - This incident has been resolved.
Apr 17, 08:45 UTC
Investigating - More info here.
Apr 17, 07:35 UTC
Resolved - This incident has been resolved.
Apr 17, 07:15 UTC
Investigating - More info here.
Apr 17, 05:35 UTC
Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 07:11 UTC
Investigating - More info here.
Apr 16, 05:11 UTC